Withdrawing funds back to your wallet
Withdrawals move from your 99xo balance back to the same bKash, Nagad or Rocket account you deposited from. Open the payout screen, enter the amount you want to transfer, and confirm your wallet details. We verify the account to protect your funds, then process the payout. The money lands in your mobile wallet ready to spend or transfer elsewhere. Verification adds a
brief step the first time; after that most withdrawals clear within the hour during business hours, depending on wallet network load.
- Request a payout — Navigate to the withdrawal section in your account menu, select the mobile wallet you want to receive funds in, and enter the amount.
- Confirm wallet details — We ask you to verify the wallet number matches your registered account. This step protects you from sending funds to the wrong destination.
- Complete verification if needed — First-time withdrawals require a quick document check. Upload a photo of your ID and a recent utility bill or bank statement showing your address.
- Funds arrive in your wallet — Once verification passes, we send the payout to your mobile wallet. Check your wallet app for the incoming transfer notification.